A Thematic Analysis of the Online Discussion Board, FrankTalk, Regarding Penile Implant

Abstract

IntroductionMedical websites and discussion boards are commonly used by patients to obtain information. The online forum FrankTalk.org provides a venue specifically for men to discuss sexual dysfunction and particularly inflatable penile prosthesis (IPP). By querying and better understanding the content of this forum related to implants, we can better understand patient concerns before and after IPP. AimThe aim of this study is to understand the main topics being discussed about IPPs online and to use these topics to understand patient concerns and patient needs and to improve care. MethodsMessages posted in a 6-month window from January 2018 to June 2018 under the topic “Implant” were identified on FrankTalk.org. Posts were broken down into preoperative and postoperative and then organized using a 3-stage analysis to determine central themes of each post: open coding, axial coding, and selective coding. Main Outcome MeasureThe primary outcome measure is the prevalence of each selective code. ResultsOf all 587 posts, 304 were written preoperatively with the most common theme being “Size” (23.0%), followed by “seeking support” (18.4%). 283 posts were considered postoperative, of which the most common theme was “Concern about healing” (22.6 %) which questioned if they needed to see a physician, followed by size concerns (20.1%).When analyzed with the 3-stage coding system, there were a total of 41 axial codes which were organized into 6 selective codes: “Social Support” (27.8% of all posts), “Pre-Operative Worries” (23.58%),“Technical Issues” (11.1%), “Prosthesis Logistics” (14.37%), “Post-Operative Worries” (20.22%), “Forum and Misc” (2.93%) for topics outside the scope of penile prosthesis. Clinical ImplicationsThe percentage of men seeking medical opinion is concerning, and providers should consider using resources to better educate patients on normal postoperative findings. Implanters should continue to preoperatively counsel patients on size-related changes with surgery. Strength & LimitationsStrengths include the use of a common online website for men to discuss IPPs and a systematic coding system. Limitations include the applicability of these results to nonheterosexual men as these are likely oversampled in this population. The inherent bias of those willing to post on an online forum may have influenced results along with no oversight for factual accuracy. ConclusionPatients use online discussion boards like FrankTalk.org for social support, medical advice, and validation of their concerns. Providers should be aware of these online topic focuses to help open a discussion with patients about concerns they may feel are difficult to approach with providers.Lu JY, Miller EJ, Welliver C. A Thematic Analysis of the Online Discussion Board, FrankTalk, Regarding Penile Implant. J Sex Med 2020;17:325–330.