A techno-social perspective of innovation jams: defining and characterising

Abstract

ABSTRACT Understanding technology’s influence on the implementation of new models of innovation is of increasing importance to research scholars. This study aims to understand through a techno-social perspective the underlying characteristics of innovation jams and how they contribute to the implementation of OI. This paper presents innovation jams through a 10-year longitudinal study from 2001 to 2011 and posits innovation jams as an ongoing accomplishment that was constituted and reconstituted through the techno and social systems in their development for innovative activity. The investigation contributes to theory and practice by placing innovation jams into three research streams that connect the role of technology to the implementation of OI. The study differentiates innovation jams from crowdsourcing as an innovation model and offers ten dimension and changing definitions of innovation jams as they evolved. Finally, the study connects the techno-social approach to the practice of OI and suggests both the technical and social systems are reinforcing factors when implementing OI practices supported.