Abstract

In this paper, we compare, using the Gartner's business analytics framework, the two most popular cloud analytics platforms currently being used in higher education: IBM's Watson Analytics (WA) and SAP's Lumira Cloud (LC). The Gartner framework enables one to examine an analytics platform from three broad perspectives: people, processes, and platform. Platform capabilities enable us to identify several functional modules which can be used to evaluate the tools' perceived usefulness (PU) and perceived ease of use (PEU). Our empirical studies find that WA and LC are similar in terms of their PU and PEU.

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