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Abstract
High technology environments are characterized by information shocks, which require decision makers to confront the agility- routine tradeoff and be discerning about the applicability of new information. Furthermore, heterogeneity among decision makers may influence their reaction to the information shocks. We examine the response to information shocks in the empirical context of coronary stenting by physicians in light of new information about their efficacy released through medical guidelines. Using within-subject estimates before and after an exogenous information shock on a census of patient admissions into hospitals in the State of Florida from 2001 to 2010, preliminary findings show that, as might be expected, doctors incorporate new information in their decision making. However, findings also suggest that physicians update routines slowly, favoring moderate changes in behavior over agile responses to new information. Moreover, these preliminary estimations suggest that physicians whose routines hav...
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