Abstract
To cope with COVID-19 confinement measures and precipitous declines in ridership, public transport agencies across North America have made significant adjustments to their services, slashing trip frequency in many areas while increasing it in others. These adjustments, especially service cuts, appear to have disproportionately affected areas where lower income and more-vulnerable groups reside in North American Cities. This paper compares changes in service frequency across 30 U.S. and 10 Canadian cities, linking these changes to average income levels and a vulnerability index. The study highlights the wide range of service outcomes while underscoring the potential for best practices that explicitly account for vertical equity, or social justice, in their impacts when adjusting service levels.
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