Abstract

Since virtual education has increased from a local to a global audience, it is of great importance to understand the role that cultural and social backgrounds play in the transition to digital education. Therefore, a review of preferences and evidence among different Latin American regions and nations increases understanding. This digital transformation can be assessed under several categories of cultural, social, and economic situations. Traditionally, universities are known as formal institutions with emerging education trends, but it is mandatory to address the managerial work and implications of the institutions themselves. Particularly, universities play a relevant role in understanding the effective digital transformation in communities, but the profile of the educational system is very important for configuring this process. This research points out the main dimensions that prevent societies from increasing their educational level. By using comparative data analysis and documentary references, this paper highlights a systemic perspective for understanding the digital transformation in higher education, but it also expands the range to managerial decisions about the role educational ecosystems play in this transformation. Moreover, this study provides an overview of how relational elements configure management in higher education institutions.

Highlights

  • Accepted: 16 November 2021Since digitalization developed (AI, artificial intelligence; IoT, Internet of Things; cloud computing solutions; among others) [1,2], information and communication technologies have focused on disruption and innovation [3,4], including operational activities with a creative dimension, such as gamification, machine learning, virtual and augmented reality, and videogames [3]

  • This investigation refers to the digital transformation as a requirement in higher education institutions [12,13], presenting evidence of the relevance and impact that it has in the Latin American context

  • Considering what was proposed by [29], we briefly present the background of digital transformation related to higher education in Latin America and the Caribbean in six dimensions: (a)

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Summary

Introduction

Accepted: 16 November 2021Since digitalization developed (AI, artificial intelligence; IoT, Internet of Things; cloud computing solutions; among others) [1,2], information and communication technologies have focused on disruption and innovation [3,4], including operational activities with a creative dimension, such as gamification, machine learning, virtual and augmented reality, and videogames [3]. The adoption of technologies by universities is related to a paradigm shift [8,9], where technology is configured as a complex environment that enables digital learning, facilitating several learning experiences, improving teaching materials, and the training process in general [9,10,11]. Due to this factor, educational institutions rise as relevant actors of innovation [12]. The authors identify the main disruptive technologies by Published: 23 November 2021

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