Abstract

Purpose: The airline industry is one of the important sectors in all aspects of human life. The word ‘Aviation’ means the flying vehicles that come under airplanes, helicopters, and unmanned aircraft such as drones, UAVS, etc. This industry is mainly classified into two types, Airlines and Aviation industry. An Airlines business offers air travelling services for people or cargo, whereas the aviation industry is based on the working of defence systems, manufacturing, and training-based things. The modern airline industry is very important because of its globalized nature, helping to connect all continents, countries, and cultures. The aviation industry is a major backbone of every country's annual economy. Every country's international airports are major hubs for overseas trading around the world. It gives direction to a country's international competitiveness and global investments in tourism, IT, and infrastructure. The largest aircraft manufacturing companies in the airline sector are European player Airbus and US-based Boeing. Many airline companies work in national and international sectors, based on annual revenue the leading companies are American airlines, Delta airlines, Southwest airlines, China southern airlines, Ryanair airlines, KLN royal airlines, Turkish airlines, etc. IBS software is a leading provider of new-generation IT products in the logistics, transportation, and travel industry. The ultimate aim of IBS is to offer their clients maximum efficiency, improve revenue, increase safety, analyse growth and reduce total cost. Their service delivery area included the oil & gas sector, airport management, cruise lines, and tour operators. IBS software is a CMM Level 5 certified airline software development company having offices in America, Europe, Japan, the Middle East, Asia, Australia, and Africa. Objective: IBS Software Pvt Ltd, a SaaS -related aviation software development company located in Techno Park, Trivandrum, Kerala is the subject of the company analysis case study. Design/Methodology/Approach: The pertinent data and specifics for this case study on IBS came from product papers that were released in a variety of peer-reviewed journals, conferences, and business websites. Additional details have been given in white papers. Findings/Result: The study of this paper focuses on the company's products and services, Business strategy with their Partners and Alliances, Recruitment and training strategy of IBS Software, Corporate social responsibility, and analysis based on SWOT. Originality Value: The study provides a brief overview of IBS Software Private Limited products & services, In-depth knowledge about flight and staff application, flight repair solutions, customer convocation, License agencies, employee transit, and payload administrations. Type of Paper: Case Study.

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