A Systematic Review of the Digital Banking Challenges in the Indian Banking Sector

Abstract

With the old banking system enduring a tremendous transition over the past ten years that is still going on today, the digital transformation of the banking sector has been a game-changing upheaval for the business. The purpose of this paper is to present a thorough study of the obstacles that traditional brick-and-mortar banking institutions must overcome in order to implement this change. Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) served as the foundation for the approach employed in this Systematic Literature Review. The review centres on the issues associated with digital banking, scrutinizing many elements including journal outlets, article publication year, citation index journal articles, number of independent variables, and more. Although the majority of the current research is descriptive in character and is dependent on secondary data, this necessitates the contribution of empirical studies to the existing body of knowledge.