A systematic review of the behavior intention on mobile banking and stock trading

Abstract

This study aims to present a systematic and thorough evaluation of the empirical literature that has been published on behavior intention regarding mobile banking and stock trading from 2011 to 2023. Fifty-one articles published in the journal Web of Science as well as additional records discovered through other sources are included in the overview literature. The methodology study uses a systematic literature review by the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) standards. Our findings show that perceived usefulness and perceived ease of use are the most important factors influencing intentions to adopt mobile banking and stock trading. The focus of the literature has been on formal study designs, statistical approaches, cross-sectional studies, and causal studies carried out in a specific country, particularly in Asia and Africa. Nonprobabilistic sampling with relatively large sizes is frequently used in studies. The majority of research examines conceptual models based on theoretical concepts. Comparative studies are needed to compare behavioral intention and use behavior to adopt mobile banking technology and stock trading. Future studies should accommodate demographic variation as a construct and explore other suitable factors, such as social influence, personal innovativeness, trust, and risk perception that can influence behavior intentions, to improve and strengthen model predictions.