Abstract
Although applications of information technologies (ITs) have made a substantial contribution in the form of economic benefits and new employment opportunities, rebound impacts such as increasing layoffs and electronic waste (e-waste) resulting from retired hardware and automation have occurred concurrently. Notably, the linkage between ITs and sustainability is an issue that remains less discussed in the literature. The purpose of this review is to address this gap and comprehensively understand how to leverage ITs to enhance sustainability while minimizing their negative impacts. After collecting 2919 keywords from 836 papers published in 240 journals and conducting social network analysis (SNA), this study contributes a smart sustainability model (SSM) mediated by green information technology to enhance economic, social, and environmental sustainability. Moreover, managerial and policy implications of the impact of ITs on corporate social responsibility and four roles of government (i.e., regulator, customer, innovator and facilitator) for sustainable development are discussed.Declarations of interest: none.
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