Abstract
Urban taxi services have been developing year on year, playing an increasingly important role in the economy and the transportation markets of each city. This increases interest in measuring their performance. This paper analysed the relationship among the four stakeholders (including administrative department, operational companies, taxi drivers and customers) for urban taxi passenger transport system in China, and applied System Dynamics (SD) model to explore the dynamic characteristics of urban taxi price system. The main achievements of this paper are as follows, firstly, this paper adopted stakeholder mapping to describe the relationships among the four stakeholders. Then analysed the causal flow diagrams and the different variables of urban taxi passenger transport system operation, and presented the SD model, which considers factors that affect the taxi operation. With the combination of taxi operation data of Harbin city, we simulated eleven urban taxi operation scenarios and proposed kinds of suggestions to improve urban taxi passenger transport system operation, which can provide a good basis for recommending policy decisions for urban taxi market.
Highlights
As an indispensable part of the urban passenger transport system, taxi plays an important role in offering personalized services for passengers, and bridges the gap between personal and other public transport services (Han 2010)
This paper analysed the relationship among the four stakeholders for urban taxi passenger transport system in China, and applied System Dynamics (SD) model to explore the dynamic characteristics of urban taxi price system
This paper aims to improve the urban taxi price system by integrating the System Dynamics (SD) approach and the domain knowledge in transportation
Summary
As an indispensable part of the urban passenger transport system, taxi plays an important role in offering personalized services for passengers, and bridges the gap between personal and other public transport services (Han 2010). There are four stakeholders in the urban taxi passenger transport system in China, which includes administrative department, operational companies, taxi drivers and customers. How to dissect the relationship among these four categories of stakeholders is a core issue in modelling urban taxi operation research. We analyse the relationship among the urban taxi passenger transport system’s four categories stakeholders. The structure of this paper is as follows: »» section 1 reviews relevant research related to taxi operation, and SD theory application in the transport field; »» section 2 analyses the relationship among the four categories stakeholders; the SD model for urban taxi price system is established; »» section 3 provides the simulation and results of the taxi operation based on the Harbin taxi operation data, and some related discussions; »» last section is the conclusions
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