A Synthetic Assessment of E-business for SMEs’ in Taiwan

Abstract

The adoption and implementation of e-business by small and medium sized enterprises (SMEs) in Taiwan has become increasingly important in order to stay competitive. Due to the disparities between industries and the differing maturity levels of e-business, SMEs must apply diverse strategies and activities to deploy their e-business projects. Employing questionnaire surveys and interviews, this study demonstrates that management, process innovation, and resource infusion play a major role in the performance of Taiwanese SMEs to implement e-business, and, therefore, have the potential to promote e-business growth. Results revealed that implementation of cost reduction along with revenue increments during the midterm of the e-business project had good benefits. The factors of management, process innovation, and resource infusion were statistically significant and this implies that they have positive influences on e-business when applied in different industries. Keywords: E-Business, Small and Medium Sized Enterprises (SMEs)