A sustainable ubiquitous engagement platform for open government Implementation.

Abstract

Open government is known as a systematic procedure of government towards ensuring collaboration, transparency, innovation and participation to make government answerable to its citizens. It has been identified to have four stages of implementation with a given conceptual model known as the open government implementation model (OGIM). The first stage of the model is increasing data transparency, the second stage is improving open participation, the third stage is enhancing open collaboration and the fourth and final stage is realizing ubiquitous engagement. Each stage of this model provides its own deliverables from the first stage down to the last however, this paper focuses on the specific final stage of the model which is realizing ubiquitous engagement. In order to realize ubiquitous engagement, a platform for citizen engagement needs to be made available everywhere and at any time. The paper is aimed at proposing a sustainable engagement framework for open government as well as using the adopted framework for the design of an n-tier application architecture for citizen’s engagement. The ubiquitous engagement platform is a mobile platform which provides a suitable avenue for active citizen participation in government policies and procedures. It is a one-stop application enabling government transparency and effective citizen communication. With the introduction of the platform, it bridges the communication gap between the citizens and government. Thereby enabling citizen’s participation to enabled at available at any time and at anyplace via a reliable platform. The platform also enables government transparency and trust in government.