Abstract
Emotional intelligence (EI) is a growing area of behavioral investigation which is beneficial to both the individual and the organization. Although a lot of studies have been carried out on EI research work related to human factors, not much research has been done on construction industry. Construction is a project-based industry that involves bringing together different combinations of clients, designers, contractors and suppliers for relatively short periods of time. In construction, there is a real need to pay attention to the role of EI and examine how individuals, teams and the structure of projects influence the individuals’ behavior, for the sake of improving the performance of construction managers and their teams. Under this context, the objective of this study is to investigate the benefits of EI in construction industry and how EI could be used to improve the performance of construction projects.
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