A Survey on Patient Satisfaction Levels Regarding Physiotherapy Treatment in Satara District

Abstract

Background: Patient satisfaction is a complex construct and is regarded as an important component in the assessment of quality of care. The measurement through satisfaction surveys, allows clinicians to examine the extent to which their services are meeting the patients needs. Questionnaires were used to obtain patients views of the physiotherapy treatment in abroad countries and developed cities of India. But no studies were carried out in Satara district regarding patient satisfaction in physiotherapy treatment. So the study is to be carried out by self marking questionnaire scale. Objectives: To assess the satisfactory levels of the patients undergoing physiotherapy services in Satara district with the self marking questionnaire and to evaluate the feedbacks of the patients undergoing physiotherapy in Satara district with individual feedback. Method: The study group consisted of 500 patients, both males and females randomly taken, aged between 20-60 years who were undergoing physiotherapy services in Satara district. Self marking questionnaires with 5 point Likert scale was used as the outcome tool and was given to the patients undergoing physiotherapy treatment and was asked to fill it. Each subject was given the questionnaire and according to the score they were further evaluated. Result: The statistical analysis showed that 88.8% of patients were satisfied with the physiotherapy treatment in Satara district. Conclusion: The survey showed that out of 500 patients 444 patients were satisfied with the physiotherapy treatment in Satara district.