Abstract
This study examines the relationship between abusive supervision and fear based silence and turnover intentions and how emotional intelligence (EI) dimensions mediate this relationship. Using “relationship theory” in high power distance work context of India, the authors predicted that abusive supervision is positively related to EI and also positively related to fear based silence and turnover intention. Data were collected from 347 employees from Indian manufacturing and retail industry in two stages. Results have supported the mediating impact of others’ emotional appraisal on the relationship of abusive supervision and fear based silence. However other EI dimensions (self emotional appraisal, regulation of emotions and use of emotions) did not produce a significant mediating effect. Furthermore, abusive supervision had a negative relationship with self emotional appraisal and a positive relationship with others’ emotional appraisal. The implications are discussed for understanding the relevance of others’ emotional appraisal in diminishing the fear based silence among the employees. The study advances the use of relationship theory and its practices in Indian work context.
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