Abstract
Many tour leaders have to work and bear family responsibilities at the same time. With limited time and effort, a question of concern is whether they have work-family conflict. Therefore, this study aims to explore the relationships between work-family conflict and the job satisfaction of tour leaders. A self-administered questionnaire was designed to collect empirical data from tour leaders, and 233 valid questionnaires were collected. The study results indicate that when tour leaders’ work interferes with their family life, it has no impact on their job satisfaction. On the contrary, when the tour leaders’ family life interferes with their work, it has a negative impact on their job satisfaction. Finally, the study discusses managerial implications and research limitations, and proposes suggestions for future studies.
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