A Study on the Relationship between the Performance of Civil Aviation Pilots in Relation to Job Stress, Fatigue, and Conflicts

Abstract

The purpose of this study was to examine how their job stress, fatigue, and interpersonal relationships affect performance for civil aviation pilots. Through this, this study confirmed that the job stress of civil aviation pilots increases fatigue, reduces interpersonal relationships, and negatively affects performance. In other words, in order to improve the performance of civil aviation pilots, it is necessary to prepare measures to lower job stress and fatigue and improve interpersonal relationships. This study differs from previous studies in that most of the studies so far have been targeting military pilots, and research on civil aviation pilots is relatively insufficient. These findings suggest that fundamental problems such as work schedules and work overload are needed to reduce job stress and fatigue in order to improve the performance of civil aviation pilots. Key Words: Civil Aviation Pilot, Job Stress, Fatigue, Performance, Commercial Airline