A Study on the Relationship between Emotional Intelligence and Employee Turnover

Abstract

Retaining talent continues to be an organizational issue, and surviving employees of a layoff are more likely to leave an organization voluntarily for alternative work. A quantitative method was used to explore emotional-intelligence levels of individuals, voluntary turnover, and voluntary turnover intention using Schutte et al.’s questionnaire. A significant statistical relationship was found between emotional intelligence and one of four components of the unfolding model of voluntary turnover.