Abstract
A first priority on crisis management during a natural disaster is to minimize or to mitigate casualties. Therefore refuge information should be transmitted to inhabitants effectively so as to help them understand the situation exactly and to select an evacuation behavior. In order to attain these aims, refuge information has to be transmitted in such a way that the inhabitants can easily understand the words, contents, context of the sentences and a sense of the impending crisis from the sender. In this study, we did questionnaire investigation in Kiryu City, Gunma Prefecture as an example to examine refuge information transmission to promote resident's refuge. Then we considered the viewpoints of timing, mediaand content of refuge information transmission with the assumption that a flood disaster happens.
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