Abstract

A significant policy framework called the National Education Policy 2020 (NEP 2020) is intended to transform the Indian educational system with a focus on technology-enhanced teaching and learning. This study will study how NEP 2020 will affect the Information and Communication Technology (ICT) infrastructure in academic buildings in Bangalore, a significant center for technology and education in India. The study will employ a mixed- methods approach, including analysis of current data on ICT infrastructure in educational institutions in Bangalore. The study will concentrate on identifying the opportunities and challenges brought about by NEP 2020, concerning the ICT infrastructure in Bangalore's academic institutions, as well as the tactics that can be used to enhance the infrastructure to implement the policy more successfully. The results of this study can help to advance the success of this important policy framework by educating decision-makers, academic stakeholders, and educators about how to enhance ICT infrastructure for NEP 2020 implementation. The research reveals that even though the NEP has emphasized the need for digital infrastructure in education, implementing ICT infrastructure in academia in Bengaluru is still deficient.

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