A Study on the Effect of Change Management on Organizational Innovation: Focusing on the Mediating Effect of Members’ Innovative Behavior

Wookjoon Sung,Changil Kim

doi:10.3390/su13042079

Wookjoon Sung, Changil Kim

Open Access

https://doi.org/10.3390/su13042079

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Abstract

This study is an empirical study on the impact of change management on organizational innovation through innovative behavior in the public sector. The independent variables are the four elements of change management (organizational goal, transformational leadership, participation and communication, education and training), the dependent variable is organizational innovation, and the mediating variable is the innovative behavior of members. The data used for the analysis is the Public Service Recognition Survey 2018 by KIPA (the Korea Institute of Public Administration). Hayes’ Process Macro analysis (Model 4) was performed to verify the mediating variable. As a result of the analysis, it was found that change management factors have a positive effect on innovative behavior and organizational innovation. In addition, public officials’ innovative behavior played a mediating role between change management and organizational innovation. It was confirmed that the innovative behavior of organizational members is essential to achieve organizational innovation. Among the factors of change management, participation and communication had the highest influence on innovative behavior and organizational innovation.

Highlights

At the World Economic Forum (WEF), Klaus Schwab emphasized the 4th industrial revolution and described the 4th industrial revolution as “a combination of physical, digital, and bio technologies in new and diverse ways”
This study aims to examine whether the innovative behavior of the members of public organizations is influenced by change management factors such as organizational goals, transformational leadership, participation and communication, and education and training
We examined whether change management factors directly affects organizational innovation or whether

Summary

Introduction

At the World Economic Forum (WEF), Klaus Schwab emphasized the 4th industrial revolution and described the 4th industrial revolution as “a combination of physical, digital, and bio technologies in new and diverse ways”. It was defined as “an unstoppable shift towards a much more complex form”. The environment in which organizations are adapting to the era of the 4th industrial revolution is characterized by the rapid speed of change and the wide range of changes, as well as the complex and ambiguous state and results of such change, making it difficult to define [2].

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