A study on the application of AI voice recognition programs as a communication mediator

Abstract

This study compared and analyzed the mediation mode of communication in the Common European Framework of Reference (CEFR), which consists of reception, production, interaction, and mediation, with the communication function of the 2015 Revised National Curriculum. The textbook unit was reorganized and used in class by reflecting the mediation factor that matches the communication function of the elementary school curriculum. In this study, the AI voice recognition programs were applied to the role of a mediator that delivers information understood in a communication situation to others in the same language or in a different language. Google Assistant and Papago were used as AI voice recognition programs. Both programs have functions to understand and translate voices, and Google Assistant, in particular, served as the voice assistant in order to fulfill the user’s requests. The study found that the AI v o ice recognition programs performed the communication mediator role such as sharing small talk, instructing performance, requesting information, and solving problems. The re-examination survey also corroborated that there was a significant correlation between the items of language mediation and the AI v o ice recognition assistants. AI voice recognition assistants played the role of an effective mediator through language conversion, meaning clarification, and information provision.