Abstract
In July 2010, the Korean government announced a plan to implement smart work centers to resolve low birth rate, low productivity and social costs of the urban traffic jams. This empirical study was conducted to find factors affecting the Smart Work Center use. Based on the IS Success Model, ‘operation Infra Quality’ and ‘User Satisfaction’ have positive impact on the Smart Work Center use. ‘System Infra Quality’ and ‘IT Infra Quality’ have positive impact on the ‘User Satisfaction’. Consequently ‘System Infra Quality’ and ‘IT Infra Quality’ have positive impact on the Smart Work Center use indirectly. Also ‘Job fit’ and ‘Social Influence’ has positive impact on the Smart Work Center use.
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