Abstract

The current research presents the design of a 4-degree-3-level performance evaluation indicator system of rational use of drugs for health care institutions accord with the Balanced Score Card (BSC) method. Financial index, patient index, professional process index, and development and blazing new trials index are adopted in the light of scientific, guiding, operable and generalizable principles. The index weight is based on the analytic hierarchy process, and comprehensive performance evaluation indicators are calculated by a linear integrated weighting method. Its practical application in 21 state-run health care institutions in Ningbo, from 2008 to 2012, has arrived at the finding that the comprehensive performance evaluation indicator system offers a scientific, practical and effective performance management quantification and is thus worth popularizing.

Highlights

  • How to promote the level of medical staffs’ rational use of drugs is the key link in the application of essential medicine system

  • The current research presents the design of a regional comprehensive performance evaluation indicator system of rational use of drugs accord with the Balanced Score Card (BSC) method

  • Patient index, professional process index, and development and blazing new trials index have been adopted as the four dimensions, 4 first level index, 12 second level index and 36 third level index have been adopted as the three levels of the performance evaluation indicator system of rational use of drugs in health care institutions (Table 1)

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Summary

Introduction

How to promote the level of medical staffs’ rational use of drugs is the key link in the application of essential medicine system. Most of the previous researchers at home and abroad focus more on rational use of drugs or performance and quality evaluation on a certain level [1,2,3,4], while it is obviously insufficient in the respect of representation and completion with the abolishment of drugdependent medical policies. The current research presents the design of a regional comprehensive performance evaluation indicator system of rational use of drugs accord with the Balanced Score Card (BSC) method. Institutions’ original data from 2008 to 2012 has been collected with a method of field investigation and used to calculate the actual value of evaluation indicators after proper statistical treatments. The average value of the actual data from 2008 to 2012 has been calculated to be the evaluation indicator for each health care institution

Choice of evaluation indicators
Define the indicator weight
Evaluation indicator system
Discussion
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