Abstract
As the EC markets are expanding, customers are increasingly demanding small lots and short delivery times. The need for efficient, fast, and convenient last mile delivery will likely continue to grow. One of the problems with the last mile delivery in supply chain management is the frequent redelivery of parcels due to the absence of consumers. Therefore, the use of parcel lockers can be expected to be significantly effective in reducing redeliveries. This research proposes a method for deciding parcel locker locations, which highly convenient not only for consumers but also for delivery companies from the viewpoint of minimizing both the detour distance from consumers’ travelling routes and the delivery distance of delivery companies. Numerical experiments are carried out by using road information obtained from detailed map data in order to evaluate the effectiveness of the proposed method.
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