Abstract

This research investigates the factors that influence the IT adoption in Small and Medium-sized Enterprises (SME), lists the benefits that SMEs see by adopting commonly used business applications, arrives at a potential framework/ method for SMEs to enhance IT adoption and also suggests on ways of using analytics for business growth. Though SMEs in India is main focus of this work, the literature study included and takes cognizant of the facts that helped or helping SMEs in other countries to adopt IT to remain competitive and enhance efficiency that are also applicable in Indian context

Highlights

  • As per Indian Ministry of Micro, Small & Medium Enterprises, Micro, Small and Medium Enterprises (MSME) contribute nearly 8 percent of the country’s GDP, 45 percent of the manufacturing output and 40 percent of the exports

  • Small and Medium-sized enterprises (SME) are the nurseries for entrepreneurship and innovation. They are widely dispersed across the country and produce a diverse range of products and services to meet the needs of the local markets, the global market and the national and international value chains

  • Computer applications (IT solutions): Process of Information Technology (IT) adoption within Small and medium-sized enterprises (SMEs) depends upon type of IT, process compatibility, popularity of IT which is being used, and cost of IT

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Summary

Introduction

As per Indian Ministry of Micro, Small & Medium Enterprises, Micro, Small and Medium Enterprises (MSME) contribute nearly 8 percent of the country’s GDP, 45 percent of the manufacturing output and 40 percent of the exports. They provide the largest share of employment after agriculture. Small and Medium-sized enterprises (SME) are the nurseries for entrepreneurship and innovation. They are widely dispersed across the country and produce a diverse range of products and services to meet the needs of the local markets, the global market and the national and international value chains. Notwithstanding the fact that they do not move up to become large sector, given their role in economic growth, there is necessity that SMEs need to be competitive and need to play beyond their local markets and potential compete in global sector

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