Abstract
The purpose of this study is to examine hotel employees' perceptions of fourth industrial technology. The fourth industrial revolution was first mentioned at the World Economic Forum in 2016, and the introduction of fourth industrial technology is believed to significantly reduce jobs. Employees in the hotel industry are central to all the changes occurring within the jobs and job replacement; nevertheless, there is limited research from employees' perspective. Therefore, this study seeks to explore how employees in the hotel industry perceive the forthcoming fourth industry and its influence on jobs and careers. Q-methodology is employed to examine individual subjectivities. For the Q methodology study, 29 Q-statements were composed, and 30 P-samples were selected and survey by the forced distribution method. Result of the study identified three types of perceptions regarding fourth industrial technology among hotel employees. Type 1 is well-prepared to accept the changes and proposes alternatives for future technology without fear. Type 2 believes that although there may be changes in the employment structure, it is impossible to replace them at this juncture. Type 3 is open to the introduction of fourth industrial technology, and accordingly, is willing to take advantage of it. The results of this study contribute to related agencies and companies by providing meaningful and valuable basic data on human resource management at the time of going forward by applying fourth industrial technology. In addition, there is a theoretical contribution to use methods that are different from prior studies on hotel employee's perception is a meaning and thus lacking the theoretical validity, and discovering a new type not previously discussed that employee's perception for the fourth industry.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.