Abstract
The purpose of the study was to assess how external costs impacted on the overall performance of road freight transport sector in Zimbabwe. Both internal and external dynamics play a huge role on the decisions made by operators and mangers in freight transport business. Freight transport is key to socio- economic development of a country and hence there is need to scrutinize how external costs impact on the performance of such entities. This was a quantitative study of road freight transport sector across Zimbabwe with a population of 1256 registered companies and a randomly picked sample size of 384. A total of 384 questionnaires were distributed and 291 were retrieved giving a response rate of 75.6%. study found out that external costs such as accidents, traffic congestion and environmental pollution, if go unchecked have a huge impact on profitability margins due to fines for non-compliance, compensation and insurance costs. The study recommends development of a company policy document that would outline the scope and actions to be taken to ameliorate the negative impact of external costs on business performance.
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