Abstract
Understanding waste management behaviour requires a range of data collection approaches. Observational studies collecting qualitative data are as useful as quantitative studies for understanding behaviour. Previous studies have examined quantities of waste being disposed of, who disposed of the waste, and the material composition of the waste, however, attention to the motivations and reasoning behind the disposal of the waste has been limited. The study was conducted at one healthcare site and three social care sites in the South West of England from 1 May to 31 July 2012. Data were collected by overt observation using photographs, diagrammatic sketches, field notes and digitally recorded informal discussions with employees responsible for disposing of waste. Three primary themes were evident in the data; communication; influence of the environment on the employee; how employees think about waste management. Ensuring that the environment facilitates appropriate waste management behaviour can help improve waste segregation and recycling rates. Clear and visible communication of waste management information will help remind employees how best to dispose of waste. Understanding how employees think about waste management can inform the development of interventions to improve overall waste management practice.
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