A Study of Current Socio-Technical Design Practices in the Industry 4.0 Context among Small, Medium, and Large Manufacturers in Minnesota and North Dakota

Abstract

The implementation of flexible work arrangements in the modern work environment has increased in recent years. Jointly optimizing social and technical factors within an organization is necessary for the development of hybrid work environments. This study describes insights gleaned from a survey issued to SMEs and large manufacturers in Minnesota and North Dakota. The survey design focused on socio-technical theory, digital maturity, organizational learning, responsible autonomy, leadership, communication strategies, and reduced work week schedules. Insights were provided as to how these critical factors support sustainability initiatives, such as reduced work week schedules. The research assesses strengths and weaknesses in the current socio-technical design of manufacturing organizations in Minnesota and North Dakota that work towards and against implementing reduced daily work hour goals.