Abstract
Universities face many challenges such as budget costs, licensing, and software and hardware management in their activities related to information and communications technology (ICT). Through overcoming these challenges, universities may deliver smart, secure, and fluent services for their instructors, students, researchers, information technologies (IT) staff, and administrators. Cloud computing can be a solution to these challenges. The transition to cloud computing in universities is an important step in terms of online education, economic crisis, globalization, and high and constantly changing requirements, especially in the COVID-19 period. Cloud computing can play a very important role in quickly solving the problems faced by universities during this coronavirus period. The purpose of this research was to determine the position of universities in Turkey within the context of cloud computing and to present an abstract hybrid cloud framework for these universities. Descriptive method and survey technique were used in the research. SPSS program was used to analyze the data. Percentage, frequency, and chi-square statistics were used in the analysis process. As a result of the research, the existing conditions and problems in the use of the cloud service model in universities were tried to be identified and a road map for solving these problems was drawn up. In this context, a hybrid framework for adopting cloud computing in universities for them to overcome their identified challenges was proposed. The results are primarily intended to provide a guideline to universities in cloud computing adoption.
Highlights
In the information age, universities use new information technologies (IT) in line with the requirements of age and expectations of their users
If “Very good” and “Good” knowledge levels are considered as sufficient levels, it is seen that approximately half of the universities (50.5%) do not have enough knowledge about cloud computing
Universities are engaged in various works to adopt cloud computing service model
Summary
Universities use new information technologies (IT) in line with the requirements of age and expectations of their users. Universities must be in an effort to shape themselves according to the requirements of the new IT and to renew themselves technologically. Cloud computing is one of the new technologies whose name is heard very often. This technology has a wide usage area in finance, health, insurance, automotive, and military fields and in universities. Cloud computing will enable universities with limited budgets to benefit from information services without making any new financial investments for information and communications technology (ICT) resources. With cloud applications in higher education, knowledge can be managed effectively to increase academic performance, effectiveness, and efficiency in universities
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