A study of citizen preferences regarding legal land conflict resolution: The importance-performance analysis

Abstract

This paper addresses the critical issue of land ownership in society, given the increasing conversion of undeveloped land into developed property. The indicators include land certificates, regulations on land ownership rights and use, regulations on land use, the presence of land brokers, and the existence of a task force for eradicating the land mafia. The main findings show that the type of land certificate, regulations on land use, and regulations on the use and rights of land ownership are currently performing well, while the task force for eradicating the land mafia had the lowest level of urgency, indicating a possible overkill. The study also highlights the need for serious consideration when eliminating brokers, as it can lead to the rise of brokers/land mafia. Additionally, the study indicates that the community’s readiness to seek legal aid for land disputes is directly proportional to the quality of law enforcement performance. Effective regulation and law enforcement are crucial in resolving land disputes to ensure the equitable distribution of land resources. The paper contributes to the ongoing discourse on land ownership and disputes and provides valuable insights for policymakers, landowners, and communities to develop effective strategies for resolving land disputes of land resources.