Abstract
Education is a process by which a person's body, mind, and character become stronger and stronger. It is bringing together the head, heart and mind, and thus enables a person to develop personality throughout the period. The motive for selecting to measure the service quality in polytechnic education lies in the information that in current years there has been a creation of educational institutions in our country.We take tangibility dimension as it is the main infra which will be primarily used by the students to feel comfortable to take education.We have collected data from students about their institutes service quality in referce to tangibility factor.Analysis has been done on the basis of gap score calculated with the help of help of SERVQUAL model.Then T test values ,Standard deviation and variations with SPSS software has been calculated.
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