Abstract

Governments around the world have invested significant sums of money on Information and Communication Technology (ICT) to improve the efficiency and effectiveness of services been provided to their citizens. However, they have not achieved the desired results because of the lack of interoperability between different government entities. Therefore, many governments have started shifting away from the original concept of e-Government towards a much more transformational approach that encompasses the entire relationship between different government departments and users of public services, which can be termed as transformational government (t- Government). In this paper, a model is proposed for governing factors that impact the implementation of t-Government such as strategy, leadership, stakeholders, citizen centricity and funding in the context of Saudi Arabia. Five constructs are hypothesised to be related to the implementation of t-Government. To clarify the relationships among these constructs, a structural equation model (SEM) is utilised to examine the model fit with the five hypotheses. The results show that there are positive and significant relationships among the constructs such as the relationships between strategy and t-Government; the relationships between stakeholders and t-Government; the relationships between leadership and t-Government. This study also showed an insignificant relationship between citizens’ centricity and t-Government and also an insignificant relationship between funding and t-Government. document is a “live” template and already defines the components of your paper [title, text, heads, etc.] in its style sheet.

Highlights

  • Many nations have put in place e-Government applications to enhance the efficiency of the public sector and streamline government systems to enable creating connections between different government organisations

  • In order to facilitate more centrally-connected and citizencentric-government services, and put the needs of individuals and businesses at the center of online processes, many governments have started shifting away from the original concept of e-Government towards a much more transformational approach that considers the entire relationship between different government departments and users of public services, which can be termed as transformational government (t- Government) [3,4,5]

  • The objective of this study is to identify governing factors that influence the implementation of t-Government in Saudi Arabia

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Summary

Introduction

Many nations have put in place e-Government applications to enhance the efficiency of the public sector and streamline government systems to enable creating connections between different government organisations. It has been recommended that countries move towards a goal of transformational government [1, 2]. The concept of a transformational government (tGovernment) needs to be viewed on an international scale. This paper identifies and analysis the governing factors (strategy, leadership, stakeholders, citizens‘ centricity and funding) that influence the implementation of t-Government in Saudi Arabia. This section discusses some of the popular governing factors that have been identified (strategy, leadership, stakeholders, funding and citizens centricity) as affecting t-government in more details as follows: www.ijacsa.thesai.org A. Appropriate regulations are important for the successful implementation of t-Government, as the absence of such a regulatory framework is one of the more onerous challenges hindering its effective establishment [1416]. Strategies and regulations are measured through: the importance of e-Government strategy, strategy‘s plan, strategy‘s goal, strategy‘s vision, and strategy‘s commitment

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