A Strategy of Operation and Management for Community Facilities in Public Rental Housing

Abstract

For efficient management and operation in Public Rental Housing, it is necessary to choose an operating method that requires account the needs of the users and subsidiaries of the various communities. The purpose of this study is to provide the basic data on the efficient management of community facilities in apartments and operation methods that can enhance residents" satisfaction. The following four conclusions are extracted; First, the satisfaction with community operation management is highly correlated with overall satisfaction with community facilities. That is, it can be inferred that the satisfaction level of community facilities not only works in the physical environment but also in software such as operational management. Second, when choosing the operational management method for each facility, the first consideration should be focused on qualitative aspects such as the continuity and level of management of the operation rather than the operational cost. Third, the preference for pure autonomy and consignment methods is very high in the preference survey for residents" operational management methods. However, it is assumed that there is a lack of information and understanding on professional and external consignment management methods such as consignment operation and rental operation. Fourth, most rental apartments have the right to decide on many operations and management, including the community, by the Korea Land and Housing Corporation. As a result, it is difficult to reflect the opinions of residents of rental apartments, which are operated independently by the consignment management team.