Abstract

Overtourism has given rise to conflict among various stakeholders. Accordingly, to control overtourism, the public sector has started to implement policies. Recently, Udo off Jeju Island in South Korea has begun experiencing overtourism; to prevent the situation from deteriorating, the public sector implemented a vehicle restriction policy. This study used a cost-benefit analysis framework to assess the social costs and benefits of the public policy to control overtourism in Udo. Through interviews and relevant data and documents, this study classified analysis items related to the policy that could be either a cost or benefit to different stakeholders. The social cost-benefit analysis showed that the net benefit increases, the longer the policy continues, thus ensuring it is adequate and feasible to implement the policy. An effective management public policy for the sustainability of the region’s tourism should always be promoted.

Highlights

  • “Overtourism” has emerged as a global concern, with tourism growth having a profound effect on local communities

  • This study examined the overtourism phenomena occurring in Udo island off Jeju island in South Korea

  • Direct social costs include parking fees at Sungsan port, entrance fees to Udo provincial park, boarding fees for ships and alternative means of transportation to be used instead of cars, and spending on tourism except for transportation

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Summary

Introduction

“Overtourism” has emerged as a global concern, with tourism growth having a profound effect on local communities. Local residents are known to have been displaced due to the rising prices of commodities, as well as of real estate—side effects of the gentrification of tourist areas The commodities they need daily are often replaced in shops as the latter start to cater more to tourists’ commodity needs, such as souvenirs. As the damage to the local residential environment grows, the local people who experience problems daily may start protesting and develop hatred towards tourists—commonly referred to as “tourism phobia”—and may even turn to a crime against tourists. In recent years, it has been local residents that have repudiated excessive tourism but the tourists themselves who eschew these crowded tourism spots [1]. Even though it was introduced in a timely manner, conflicts arose among society members who were stakeholders in upholding and “policing” this policy

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