A single server Non-Markovian with non-compulsory re-service and balking under Modified Bernoulli Vacation

Abstract

In this paper, a single-server queue with Modified Bernoulli Vacation(MBV) has been considered. The server provides two kinds of services, Compulsory Service (CR) and Non-Compulsory Re-service (NCR). Any new customer who arrives and finds the server engaged, on breakdown, or on vacation will be placed on an orbit; or else if he finds the server free, he enters the service immediately. The server takes a vacation as soon as the orbit is empty at the usual service completion moment. The dissatisfied customer may re-enter the orbit after usual service is complete to receive another service. We have used SVM (Supplementary Variable Method) to derive PGF (Probability Generating Function) for the system. In order to demonstrate the influence that the system parameters have, numerical examples are discussed.