Abstract

Improving business processes and maintaining acceptable levels of performance are main factors in the success of any organization. Related to BPM (Business Process Management) [1] approaches, a variety of methodologies and techniques are available. These approaches include business process improvement methodologies (BPIM) [2] and process mining [3]. Actually, with BPM life cycle a continuous methodology of improvement business processes is defined, starting by the design phase and ending with the optimize phase. In this paper, we present a new vision BPM life cycle whose content differs from the classical one [4]. On each phase, we define a set of improvement indicators. These indicators recast business processes for best optimization results.

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