Abstract
The traditional service process model focus on personalized requirements for each customer and build model for everyone. However, when a large number of customers appear, system modeling efficiency rapidly decreased and maintenance cost rapidly increased. To solve this problem, this article proposed massive personalized requirements de- scription service process model, MPSPM. This model firstly divides customer's personalized requirements into three di- mensions: functional, efficiency, and valuable. Furthermore, in order to meet the customized modeling requirements by using minimal modeling tools, MPSPM model define the variable point and modeling standard. Finally, this article dis- cussed a modeling case of outsourcing human resources management system. Especially develop a set of graphical model- ing tools to test and verify MPSPM model.
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