Abstract

Virtual methods for conducting focus group studies are increasingly being used in many fields, including rehabilitation sciences. This is partly due to the current pandemic, and the need for social distancing, however, may also relate to factors such as convenience and practicality. Virtual research methods enable investigators to collect data at a distance from the participant(s) through the use of technology-mediated data collection methods incorporating new tools and technologies. The aim of this scoping review was to identify, synthesize, and present current evidence related to the methods for conducting virtual focus groups. A comparison of asynchronous and synchronous data collection methods was conducted. The objectives, inclusion criteria, and scoping review methods were specified in advance and documented in a protocol. The 40 articles in this review included virtual focus group research conducted in rehabilitation sciences including data collection conducted using both synchronous (22.5%) and asynchronous (77.5%) models and using a defined moderation method. Three modes of focus group discussion were reported including email, chat-based, and videoconferencing; these were facilitated through the various technology platforms reported in the review. Reported barriers and facilitators to conducting virtual focus group research were extracted and summarized. Commonly reported facilitators to virtual focus group research included the ability to recruit participants from diverse geographical locations and the participants’ ability to engage at times convenient to them. Both computer literacy and access to technology were reported as common barriers. This review highlighted the need for further research and guidance around virtual focus groups conducted using face-to-face synchronous methods and with younger participants groups.

Highlights

  • Focus groups are a popular research method for the collection and analysis of qualitative data and are useful for helping researchers obtain a deeper sociological and psychological understanding of participant experience (Krueger, 2014; Merton, 1987)

  • Most studies excluded at this stage were excluded based on the following criteria: (a) did not conduct a focus group using virtual methods, (b) were unrelated to the rehabilitation sciences, or (c) were not peer-reviewed

  • The title of the included articles, corresponding authors, year of publication, virtual model, discussion modality, moderation details, and details regarding the participant sample included across focus groups are available in Appendix B

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Summary

Introduction

Focus groups are a popular research method for the collection and analysis of qualitative data and are useful for helping researchers obtain a deeper sociological and psychological understanding of participant experience (Krueger, 2014; Merton, 1987). Focus groups conducted in health and rehabilitation research are a useful method to gather rich, group-specific information, as participants are able to listen and build on the responses of others, revealing insights that may not have emerged from an individual interview (Agan et al, 2008; Krueger & Casey, 2015)

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