A Role-Playing Approach to the Instruction of Information Systems Analysis and Design Courses

Abstract

Abstract A role-playing approach for the instruction of the required Business School course Information Systems Analysis and Design (SAD) at one university is described. The technique is suggested in response to studies that indicate that in addition to technical ability, the entry level systems analyst must possess a wide range of behavioral and technical skills. A structured learning environment is developed that familiarizes students with the needs of the three sets of principal participants (designer, decisionmaker, and system user) by requiring the assumption of commonly found roles in a task-oriented situation. The setting provides a framework for the instruction of SAD concepts, the direct application of structured methodologies, the presentation of findings, interaction with the affected parties, and structured evaluation and feedback. The approach has been favorably received by students as a medium for the instruction and application of tools and techniques.