Abstract

In the past few years, numerous mobile applications have made it possible for public transit passengers to find routes and learn about the expected arrival times of their transit vehicles. Previous studies show that provision of accurate real-time bus information is vital to passengers for reducing their anxieties and wait times at bus stops. Inadequate and/or inaccurate real-time information not only confuses passengers but also reinforces the bad image of public transit. However, almost all methods of real-time information optimization are aimed at predicting bus arrival or travel times. In order to make up for the lack of information accuracy, this paper proposes a new approach to optimize mobile real-time information for each transit route based on robust linear optimization. An error estimation is added to current bus arrival time information as a new element of mobile bus applications. The proof process of the robust optimization model is also presented in this paper. In the end, the model is tested on two comparable bus routes in Shanghai. The real-time information for these two routes was obtained from Shanghai Bus, a mobile application used in Shanghai City. The test results reflect the validity, disadvantages, and risk costs of the model.

Highlights

  • The development of intelligent public transport systems and intelligent terminal applications, such as those for mobile phones, tablet PCs, and electronic stop boards, has already significantly improved the level of transit service and satisfaction of transit users

  • Katrin Dziekan and Karl Kottenhoff [1] concluded that dynamic real-time information had seven main effects on customers: (1) reduced wait time, (2) positive psychological factors, (3) increased willingness-to-pay, (4) adjusted travel behavior, such as better use of wait time or more efficient travel, (5) mode choice effects, (6) higher customer satisfaction, and (7) better image

  • The research by Kari Edison Watkins and Brian Ferris et al [2] showed that mobile real-time information reduced the perceived wait time and the actual wait time experienced by customers

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Summary

INTRODUCTION

The development of intelligent public transport systems and intelligent terminal applications, such as those for mobile phones, tablet PCs, and electronic stop boards, has already significantly improved the level of transit service and satisfaction of transit users. The research by Kari Edison Watkins and Brian Ferris et al [2] showed that mobile real-time information reduced the perceived wait time and the actual wait time experienced by customers. With this development, all kinds of mobile applications providing real-time bus information for customers emerged in response to the needs. The practical information system used in Shanghai is named Shanghai Bus, developed by the Shanghai Municipal Transport Commission This application supports both Android and iOS operating systems.

LITERATURE REVIEW
Basic model
Robust optimization model
SOLVING ALGORITHM
NUMERICAL IMPLEMENTATION
CONCLUSIONS
Full Text
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