Abstract
Purpose The purpose of this paper is to formulate a model for developing, implementing and evaluating performance management systems in Jordan public universities that will ensure the successful achievement of their set goals in the competitive dynamic environment. Design/methodology/approach This is a conceptual paper that focuses on the model for developing, implementing and evaluating performance management systems by public universities in developing countries. Findings As the focus is on a conceptual model for performance management systems in public universities in developing country, it is yet to be empirically tested. Research limitations/implications The conceptual model is limited to developing, implementing and evaluating performance management systems by public universities in developing countries. Practical implications The implementation and evaluation of performance management systems by public universities in Jordan and developing countries will ensure successful achievement of their set goals in the competitive dynamic environment. Originality/value The originality of the paper lies in its methodology. In this paper, an innovative conceptual model is proposed for developing, implementing and evaluating performance management systems by public universities in developing countries.
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