A Risk Management Tool for the Reverse Supply Chain Network

Abstract

The forward and reverse supply chains have unique characteristics that vary among different organizations. Most organizations manage and quantify risks in the forward supply chain by utilizing various available risk management tools. These risk management tools have been developed solely for the forward supply chain. This research presents the development and implementation of a risk management tool to be used to manage and quantify risks specifically in the reverse supply chain. Implementation of this tool at Company ABC demonstrates how the risk management tool is used in order to be beneficial to the organization. The tool is designed to be easily implemented at minimal cost and serves as a valuable tool for personnel faced with important and costly decisions regarding risk occurrence in the reverse supply chain network.