Abstract
The necessity of integrating users into innovation process is widely researched. However, there is little literature on risks of users’ integration. Thus, a risk management framework for users’ integration in product innovation process is established based on the characteristics of user’s collaborative work. Meanwhile, key techniques, methods and processes supporting this framework are also discussed. Meanwhile, a risk factors reference set for users’ integration in product innovation is proposed, which is rare in other product innovation risk researches. Besides, the author provides evaluation process to evaluate performance of the proposed risk management framework. Also, recommendations for future research have been suggested.
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