Abstract

Electronic commerce (EC) is possibly the most promising application of information technology witnessed in recent years. It is revolutionizing supply-chain management and has enormous potential for manufacturing, retail and service operations. E-commerce markets are growing at noticeable rates. The online market is expected to grow by 56% in 2015–2020. This paper shows the importance of E-commerce and define it and examines its major elements that link organizational systems. The application of EC in manufacturing, retailing and service operations is examined, and a framework for describing EC components and their role in different areas of an organization is proposed. The first part of the paper discusses challenges and new trends in supply chain business intelligence and provides background research of big data initiatives related to EC. The rest of this paper is from a discussion of the e-commerce impact on supply chain management and the advantages of supply chain management of e-commerce platform. The trend of e-commerce platform is proposed based on the development supply chain management. What will be the effect of the Internet on supply chain? What is the relationship between e-commerce and supply chain management?

Highlights

  • Electronic commerce (EC) is a popular topic in the mass media and in informatics circles as well.Perhaps its impact is most visible in the areas of financial services and retailing

  • Since companies have been forced to compete based on flexibility and responsiveness in a global market, there is a need to reduce the product development cycle time – it accounts for a major portion of the total lead-time to deliver the product after receiving orders from customers

  • As with the broader changes in supply chain management, the role of logistics is increasingly critical to success – it is not enough to sell a product at a competitive price, one must get it to the consumer fast to be considered a viable alternative to traditional store retailers

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Summary

Introduction

Electronic commerce (EC) is a popular topic in the mass media and in informatics circles as well. The ubiquity of the web and the availability of browsers across different platforms provide a common base upon which EC applications can be built, especially in the enterprise This common platform has reduced the significance of issues pertaining to software distribution and software installation, encouraging the expansion of EC via Intranets, Extranets and the Internet. EC is expanding because of the greater number of businesses and individuals who are able to use these networks and the growing number of ways in which businesses can conduct transactions electronically with other organizations and directly with consumers. Business-to-business, EC seems still to be of greater volume than business-to-consumer EC, but this may change in the future These trends are important to the global economy and to the economy of individual countries because EC contributes to economic efficiency.

Definition of and Major Elements of E-commerce
Internet and Electronic Commerce
Marketing
Purchasing
Design
Production
Sales and Distribution
Human Resource Management
Warehousing
Supplier Development
A Framework for Improving the Operations in an E-Commerce Environment
Findings
Summary of Findings and Conclusions

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