Abstract
Abstract This paper reviews the recent dual resource constrained (DRC)system literature. The DRC system research has gained new significance through the emphasis being placed on cross-training by Just-In-Time (JIT) system advocates. Cross-training is the key to labor flexibility-one of the key issues in the DRC system research. This review covers over twenty-five articles about DRC systems and should be helpful in familiarizing potential DRC system researchers with the field. The DRC system research and results, categorized into design and operating decisions, are summarized and suggestions for future research are provided. A table which summarizes the characteristics of the DRC systems modeled, decision rules examined, statistical analysis methods employed, and the performance criteria used in each study is also provided. An appendix is used to highlight characteristics that are common to many of the models employed in the studies surveyed.
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