Abstract

PurposeThe purpose of this paper is to examine social media security risks and existing mitigation techniques in order to gather insights and develop best practices to help organizations address social media security risks more effectively.Design/methodology/approachThis paper begins by reviewing the disparate discussions in literature on social media security risks and mitigation techniques. Based on an extensive review, some key insights were identified and summarized to help organizations more effectively address social media security risks.FindingsMany organizations do not have effective social media security policy in place and are unsure of how to develop effective social media security strategies to mitigate social media security risks. This paper provides guidance to organizations to mitigate social media security risks that may threaten the organizations.Originality/valueThe paper consolidates the fragmented discussion in literature and provides an in‐depth review of social media security risks and mitigation techniques. Practical insights are identified and summarized from an extensive literature review. Sharing these insights has the potential to encourage more discussion on best practices for reducing the risks of social media to organizations.

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