Abstract

AbstractThis paper takes an exploratory approach to analyze reactions to game‐based assessments (GBAs) by examining users' reviews of GBA mobile applications. In this study, we explore 3146 user reviews and 1253 comments from 10 GBA applications found on the two most popular mobile application distribution platforms using a natural language processing tool. Findings suggest that candidates generally perceive GBAs as novel and have varying reactions to specific game, assessment, and application elements. As this study contributes to the limited body of research available on candidates' reactions to GBA mobile applications, findings and research directions are discussed to expand our understanding of this growing area of assessment.

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